Privacy & Cookie Policy

Data Collection

We collect information needed to provide BioMaint, such as name, email address, organization details, billing information, usage logs, and customer-entered operational records.

How We Use Data

We use data to create and manage accounts, provide the service, process subscriptions, support customers, improve reliability, protect the platform, and meet legal or business requirements.

Customer Records

Equipment records, maintenance records, work orders, inventory records, department details, location details, and related information are processed only as part of your use of BioMaint.

Cookies

BioMaint uses cookies for authentication, session management, security, and essential service functions. We do not use third-party tracking cookies for advertising.

Payments

Payment details are processed by our payment provider. BioMaint does not store full card numbers or sensitive payment credentials. We may store invoice records, payment status, receipt references, and subscription details.

We never sell your data. Data may be shared with trusted service providers, such as hosting, email delivery, payment processing, and support providers, only as needed to operate BioMaint.

Retention & Rights

Your data is retained for the duration of your subscription and as needed for support, billing, security, audit, or legal reasons. You may request export, correction, or deletion of personal data as required by law.

Security

We use reasonable safeguards to protect your data. More details are available in our Security Policy.

Contact

For privacy questions or requests, contact BioMaint using the contact details provided on our website. See also our Terms of Service.